VitalSmarts® Crucial Conversations TM general program theory might be a possible countermeasure addressing organizational culture and communication factors affecting quality and safety. This practice inquiry reports: a VitalSmarts® Crucial Conversations TM general program logic model, a major medical center's Crucial Conversations TM historical implementation program logic model, a clinical exemplar central line associated blood stream infection program logic model; and, findings that describe the fidelity of the major medical center's Crucial Conversations TM historical implementation and clinical exemplar central line associated blood stream infection program logic model to the VitalSmarts® Crucial ConversationsTM general program logic model. The results demonstrated there was no fidelity between the major medical center's Crucial ConversationsTM program logic model and the VitalSmarts ®® Crucial ConversationsTM general program logic model. The clinical exemplar CLABSI program logic model and VitalSmarts® Crucial ConversationsTM general program logic model fidelity differed in intended outcomes. The results might suggest that program adaptability along with program fidelity are factors that influence program strength, and these factors must be uniquely balanced within organizational dynamics to realize intended outcomes. The formative evaluation and program logic model might be a feasible methodology and applicable tool for exploring quality and safety within complex adaptive systems, such as organizational culture, where constraints possibly could exclude more rigorous scientific methodologies until factors are more understood
|Advisor:||Michaels, Cathleen L.|
|Commitee:||Brewer, Barbara B., Rigney, Ted S.|
|School:||The University of Arizona|
|School Location:||United States -- Arizona|
|Source:||DAI-B 75/04(E), Dissertation Abstracts International|
|Subjects:||Communication, Nursing, Organizational behavior|
|Keywords:||Central line associated blood stream infections, Crucial conversations, Formative evaluation, Nonlinear systems thinking, Patient safety, Program logic model|
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