Dissertation/Thesis Abstract

The effect of college faculty engagement measures and student net promoter scores on student persistence at a national for-profit institution
by Jones, Ellen M., Ph.D., Saint Louis University, 2013, 122; 3603212
Abstract (Summary)

It is the goal of every academic institution to support the development of its student population throughout the educational journey. Many efforts support students as they persist in their educational endeavors so that they reach graduation. This study examined faculty engagement scores and campus net promoter scores at DeVry University from 2011 to 2012 to determine if there had been a significant effect on persistence. There is little research bridging faculty engagement to student persistence measurements or student loyalty scores like net promoter scores, for any given university. This study explored this engagement relationship to determine what, if any, correlation exists. The study findings were statistically non-significant. Because of this, one cannot conclude that faculty engagement scores or net promoter scores have or do not have a correlation to student persistence measures. Further research on faculty engagement and net promoter scores as each relates to student persistence is also encouraged.

Indexing (document details)
Advisor: Rush, Douglas K.
Commitee: Myers, Karen A., Weiss, Don
School: Saint Louis University
Department: Educational Leadership
School Location: United States -- Missouri
Source: DAI-A 75/03(E), Dissertation Abstracts International
Subjects: Educational leadership
Keywords: College faculties, Faculty engagement, Net promoter score, Student persistence
Publication Number: 3603212
ISBN: 978-1-303-57521-1
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