Telepresence uses the latest video conferencing technology, with high definition video, surround sound audio, and specially constructed studios, to create a near face-to-face meeting experience. A Fortune 500 company which markets information technology has organizations distributed around the globe, and has extensive collaboration needs among those organizations. Having invested heavily in telepresence technology to assist in the collaboration, the company has experienced a broad range of use among departments, but some departments do not use it at all. The purpose of this research was to study the reasons for widely disparate levels of telepresence use. The research is based upon factors contained in the unified theory of acceptance and use of technology and assessed the impact of each upon the use of telepresence technology. The results of the research showed some factors affected telepresence acceptance and use while other factors had little or no effect. Underlying practices and conditions, such as the need to multi-task and to telecommute, impacted the factors. The research provided recommendations for assessing the likelihood of technology adoption before making investments, and for positively influencing adoption.
|Advisor:||Levine, Barbara J.|
|Commitee:||Finn, Seth, Rota, Daniel R.|
|School:||Robert Morris University|
|Department:||Information Systems and Communications|
|School Location:||United States -- Pennsylvania|
|Source:||DAI-B 75/03(E), Dissertation Abstracts International|
|Subjects:||Communication, Information Technology|
|Keywords:||Collaboration, Multi-tasking, Technology acceptance, Telecommuting, Telepresence, Video conferencing|
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