Dissertation/Thesis Abstract

The impact of perceived CSR on employee performance and turnover intention: An examination of the mediating effects of organizational justice and organizationbased self-esteem
by Ho, Alicia, M.Sc., Singapore Management University (Singapore), 2012, 114; 1548069
Abstract (Summary)

Research on corporate social responsibility (CSR) has spanned across a few decades and in various fields. Yet only a handful of academic studies have investigated the relationship between CSR and a commonly neglected stakeholder - the employees. The employees are an essential part of the organization and will be highly influenced by the CSR initiatives carried out by the organization. In my paper, I intend to bridge the gap between CSR and the employee. A theoretical model is presented to show how employees' perception of CSR subsequently impacts their performance and turnover intentions, mediated by organizational justice and organization-based self-esteem. Performance here refers to both the employees' in-role and extra-role behaviors.

The results of the study show that there is a link between employees” perceived CSR and their performance and turnover intentions. Two mediators, namely organization-based self-esteem (OBSE) and organizational justice (OJ) that affect this relationship had also been identified.

Indexing (document details)
Advisor: Tan, Gilbert
Commitee: Huang, Kenneth, Young, Rok Choi
School: Singapore Management University (Singapore)
Department: Management
School Location: Republic of Singapore
Source: MAI 52/03M(E), Masters Abstracts International
Source Type: DISSERTATION
Subjects: Business administration, Management
Keywords: Corporate social responsibility, Employee behavior, Employee performance, Employee turnover, Organization-based self-esteem, Organizational justice
Publication Number: 1548069
ISBN: 9781303523717
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