Managers play a major role in ensuring the practice of ethical behavior in organizations. The problem addressed in this study was that bank failures in Nigeria have been associated with fraud, unethical behavior, and malpractices. The purpose of this descriptive multiple qualitative case study was to explore the perceptions of managers regarding the role of spirituality of managers in banks in the Nigerian financial sector and its perceived influence on ethical behavior. The sample study consisted of managers in three Banks in Nigeria, subordinates working under these managers, and executives supervising the managers. A total of 39 participants were interviewed comprising of 18 managers, 18 subordinates, and three executive directors. Purposive sampling was used in the selection of participants in each organization. The findings from the study indicated that workplace spirituality is essential to preventing organizational malpractice, unethical behavior and fraud in banks, in Nigeria. Managers, subordinates, and executives indicated that integrity, honesty, fairness, and professionalism were necessary for ethical practices in the banking sector. The findings were consistent with claims of other researchers, and also achieved the study purpose, which was to highlight the role of workplace spirituality in preventing fraud, unethical behavior and malpractice in banks. The implications are that bank managers in Nigeria should practice the aforementioned spiritual values, and encourage their subordinates to do likewise. This is considered possible through training or inclusion of ethics curricula in professional development programs for managers. The recruitment of bank managers with a strong propensity towards spirituality and ethical values is also recommended to enhance workplace spirituality. Building organizational culture on principles of ethics so that newly hired managers are put in the ethical environment is also recommended. Future similar studies on the role of employee spirituality in preventing fraud, unethical behavior and malpractice in settings other than banks, other African countries, as well as non-African countries is recommended. Quantitative studies such as the need to assess the existence, strength, and direction of potential relationship between the level of spirituality of managers in banks and the level of fraud, unethical behavior, and malpractice is also recommended.
|Advisor:||Hammoud, Mohamad S.|
|School Location:||United States -- Arizona|
|Source:||DAI-A 75/03(E), Dissertation Abstracts International|
|Subjects:||Management, Organizational behavior|
|Keywords:||Financial institutions, Managers, Nigeria, Workplace spirituality|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be