Dissertation/Thesis Abstract

Analysis of ISO 9000 quality standards management certification instruction in California undergraduate engineering programs
by Adamson, Julie M., M.S., California State University, Dominguez Hills, 2013, 54; 1524283
Abstract (Summary)

The purpose of this thesis was to study how and to what extent ISO 9000 quality standards management certification is taught on the undergraduate level in courses in California ABET-accredited 4-year engineering programs. The level of knowledge of the standard among graduates is of concern because well-educated engineers are important to the future of businesses in the global economy, and the ISO 9000 series is an enduring standard of global significance. An email survey was conducted of over 2000 undergraduate engineering professors who are currently teaching in public and private California universities. The overview of responses indicates that, although the majority of professors have over 10 years of teaching experience and a past background in industry, ISO 9000 series certification is not widely understood, taught, or valued. Engineering students and their future employers are clearly not gleaning the benefits of learning this valuable global standard.

Indexing (document details)
Advisor: Trappen, William
Commitee: Bourcier, Denis, Vu, David
School: California State University, Dominguez Hills
Department: Quality Assurance
School Location: United States -- California
Source: MAI 52/03M(E), Masters Abstracts International
Subjects: Educational evaluation, Higher education
Keywords: California
Publication Number: 1524283
ISBN: 978-1-303-53344-0
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