One of the core strategies to transform the United States national healthcare system is the implementation of key technologies such as the electronic patient medical record. Such key technologies improve patient care and help the organization gain competitive advantage. With a high demand for strategic and operational change, healthcare providers are turning to their own internal Healthcare Information Technology (HIT) for integrated technology solutions (e.g., clinical systems, robotics, infrastructure) in order to reduce costs, improve patient care, and unlock new value through innovation. Due to the overreliance on advanced technology solutions for revamping the US Healthcare System, the role of internal HIT needs to evolve into that of an effective strategic business change partner. As such, the purpose of this study was to test an a priori conceptual model of five competencies that would enable HIT to be an effective strategic business change partner. An on-line survey instrument was used to collect data from hospitals across the country and the data was analyzed through quantitative methods. Results suggest that the perception of internal healthcare information technology (HIT) organizations as an effective strategic business change partner is determined by its competence as a Healthcare Strategists, Change Driver, Collaborator, Agile Leader, and Technology Service Provider.
|Advisor:||Tenkasi, Ramkrishnan V.|
|Commitee:||Sorensen, Peter E., Jr., Visvanathan, Kala|
|School Location:||United States -- Illinois|
|Source:||DAI-B 75/01(E), Dissertation Abstracts International|
|Subjects:||Information Technology, Health care management|
|Keywords:||HIT competencies, Healthcare IT, Healthcare Information Technology, Strategic business change partner, Technology service provider, Transformation|
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