Dissertation/Thesis Abstract

Senior librarians' perceptions on successful leadership skills: A case study
by Kwan, Denise, D.M., University of Phoenix, 2013, 168; 3572917
Abstract (Summary)

The purpose of this qualitative case study was to explore senior librarians’ perceptions of successful leadership skills in the 21st century. Library organizations in the postindustrial environment of the 21st century operate in a new context involving digitization, global libraries, cultural diversity, cultural intelligence, and cross-cultural management. This new context requires a postindustrial paradigm of leadership emphasizing influence and collaboration as defined by Rost (1991). The purposive sample used for this case study consisted of 10 senior library leaders. The data gathered consisted of demographic information and responses to six open-ended interview questions. Data were entered, coded, and analyzed for themes and patterns using NVivo 10 software. The analysis revealed significant emergent themes relating to successful library leadership skills. Results from this case study suggest successful library leadership skills in the 21st century involve two levels: foundational level and interpersonal level. At the foundational level are technical and knowledge skills, which are the building blocks for the next level of interpersonal skills. Interweaving these interpersonal skills are persuasion skills and collaborative skills, both at the core of the postindustrial paradigm of leadership. These two levels of skills, with an emphasis on persuasion skills, should form the basis of succession planning programs for next generation librarians. Implementing such programs could lead to increased leadership diversity, greater job satisfaction, improved job performance and effectiveness, helping the retention of librarians, and easing staff shortage. Further studies are recommended.

Indexing (document details)
Advisor: Shen, Libi
Commitee: Sienrukos, John, Zoller, Kendall
School: University of Phoenix
Department: Organizational Leadership
School Location: United States -- Arizona
Source: DAI-A 74/12(E), Dissertation Abstracts International
Subjects: Library science, Management, Information science
Keywords: 21st century library organizations, Cultural diversity, Cultural intelligence, Leadership, Postindustrial, Qualitative case study, Senior librarians, Succession planning
Publication Number: 3572917
ISBN: 978-1-303-41206-6
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