In today's organizations, project management is used to implement strategic objectives. Often times the person leading and managing this initiative is known as the project manager. A project manager must have strong human skills to influence project team members to accomplish the project's objective (Wong, 2007). Leading project teams results in challenges including various emotions of the team members resulting from decision-making. Emotional intelligence (EI) is an important element of leading a project team to accomplish the project's objectives. This study explored the current levels of project management practitioners' EI abilities including perceiving emotions, using emotions to facilitate thought, understanding emotions, and managing emotions (Mayer, Salovey & Caruso, 2004). This study was based on a descriptive study which used two quantitative surveys. The Mayer-Salovey-Caruso EI Test (MSCEIT) psychometric instrument was used to measure the project management practitioners' EI abilities. A QuestionPro questionnaire was used to determine which EI ability is the most important to the project management practitioner. The study population was a representative sample of project management practitioners. The conclusion based on the sample is that project management practitioners are very close to the general population averages in their level of emotional intelligence as measured by the MSCEIT. Additionally, for every EI ability females scored higher than males.
|Commitee:||Bradshaw, Mary Anna, Reyes, Nenetzin|
|School:||Indiana Wesleyan University|
|School Location:||United States -- Indiana|
|Source:||DAI-A 74/10(E), Dissertation Abstracts International|
|Subjects:||Management, Occupational psychology|
|Keywords:||EI ability, Emotional intelligence, Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), Project management, Soft skills|
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