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Utilizing a case study approach, the purpose of this study was to examine the barriers to adopting an e-government system for online registration and online payments for programs and services of a public municipal recreation department. Through personal interviews, web site observation, and policy examination, the researcher used the data collected to identify three main themes. With these themes, barriers to adopting e-government were explained in detail and compared to previous quantitative findings. Through this research, three main themes were formed: (a) fears—lack of security and abuse by staff and the public, (b) financial barriers, and (c) preparedness.
| Advisor: | Janssen, Maridith |
| Commitee: | Fulthorp, Keith, Lusby, Carolin |
| School: | California State University, Long Beach |
| Department: | Recreation and Leisure Studies |
| School Location: | United States -- California |
| Source: | MAI 52/01M(E), Masters Abstracts International |
| Source Type: | DISSERTATION |
| Subjects: | Recreation |
| Keywords: | Barriers, Municipal, Online, e-Government |
| Publication Number: | 1523159 |
| ISBN: | 978-1-303-20347-3 |
