Dissertation/Thesis Abstract

Horizontal hostility and verbal violence between nurses in the perinatal arena of healthcare
by Katz, Sharilyn L., M.S., California State University, Long Beach, 2013, 44; 1523078
Abstract (Summary)

The goal of this study was to determine the frequency of horizontal violence in the Perinatal Service line and its affect on patient outcomes. A link to a 24-question survey instrument entitled "Horizontal Violence in Perinatal Nursing" was distributed to the Perinatal Discussion List with permission from its host. The sample included 63 nurses of which 61 completed the survey in its entirety. These results were collected from January 28, 2013 through February 11, 2013. The results indicated that Labor and Delivery does experience a higher frequency of horizontal violent behaviors than other perinatal units. It also showed that the Mother Baby unit demonstrates a higher frequency of recipient or victim behaviors. A relationship between horizontal violence and ineffective communication was shown as well as a relationship between horizontal violence and poor patient outcomes or near misses. These results show that horizontal violence is present on Perinatal units and are having a negative impact on our nurses and the patient care they give. Additional research is needed to study the work environments and all the factors that contribute to horizontal violence developing and becoming the accepted behaviors.

Indexing (document details)
Advisor: Singh-Carlson, Savitri
Commitee: Kumrow, David E., Reynolds, Grace
School: California State University, Long Beach
Department: Nursing/Health Care Administration
School Location: United States -- California
Source: MAI 52/01M(E), Masters Abstracts International
Source Type: DISSERTATION
Subjects: Nursing, Health care management
Keywords:
Publication Number: 1523078
ISBN: 9781303202827
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