The study investigated the relationship between perceived levels of positive and negative employee interpersonal communication and morale within a large public school system in Tennessee (N = 714) using the Workplace Morale Questionnaire. Correlational research during Phase 1 (n = 187), using Pearson r tests and qualitative data, suggested significance among all findings, including a strong, direct relationship between expressed appreciation and morale; strong, indirect relationship between backbiting and morale. Pre-experimental, one-group pretest/posttest research, during Phase 2 (in-service, n = 48; two-month challenge, n = 54; follow-up survey, n = 291), using qualitative data, chi square and independent samples t tests, examined whether changes in employee interpersonal communication altered perceived levels of morale, suggesting no difference based on condition.
|School:||Trevecca Nazarene University|
|School Location:||United States -- Tennessee|
|Source:||DAI-A 74/10(E), Dissertation Abstracts International|
|Subjects:||Educational leadership, Communication|
|Keywords:||Communication, Employee communication, Morale, Professional learning community, Workplace morale, Workplace relationships|
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