Dissertation/Thesis Abstract

Employee interpersonal communication: The relationship to morale within the professional learning community
by James, Dawn Marie, Ed.D., Trevecca Nazarene University, 2013, 365; 3565659
Abstract (Summary)

The study investigated the relationship between perceived levels of positive and negative employee interpersonal communication and morale within a large public school system in Tennessee (N = 714) using the Workplace Morale Questionnaire. Correlational research during Phase 1 (n = 187), using Pearson r tests and qualitative data, suggested significance among all findings, including a strong, direct relationship between expressed appreciation and morale; strong, indirect relationship between backbiting and morale. Pre-experimental, one-group pretest/posttest research, during Phase 2 (in-service, n = 48; two-month challenge, n = 54; follow-up survey, n = 291), using qualitative data, chi square and independent samples t tests, examined whether changes in employee interpersonal communication altered perceived levels of morale, suggesting no difference based on condition.

Indexing (document details)
Advisor: Welch, Melvin
Commitee: Windley, Brad
School: Trevecca Nazarene University
Department: Education
School Location: United States -- Tennessee
Source: DAI-A 74/10(E), Dissertation Abstracts International
Subjects: Educational leadership, Communication
Keywords: Communication, Employee communication, Morale, Professional learning community, Workplace morale, Workplace relationships
Publication Number: 3565659
ISBN: 978-1-303-15826-1
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