Safety management is a major issue in the aviation industry and professionals in the field of aviation safety management have only recently begun to use advanced business management practices to address viable ways to determine the cost of safety initiatives in this complex environment. Research on different modeling efforts related to safety performance evaluation indicated the financial implications of aviation safety programs have not been addressed to determine the actual benefits or losses on such an investment. The problem addressed in this study was safety management system (SMS) programs have not always been implemented in the aviation industry, as actual program costs could not be determined comprehensively and definitively. In this study, participants identified key factors that were used to develop a decision support system framework for SMS program cost estimation. A descriptive qualitative method was used and included a purposeful sample of a Delphi panel of four aviation management experts in project management and cost analysis for project planning who were queried across three rounds of structured inquiry procedures. The data derived from the study addressed the need for a management decision-making model for SMS cost estimation that is conceptually grounded in quality management principles. Data analysis included Delphi stability analysis, as well as familiarization, identification, indexing, charting, and mapping. From these analyses, a decision support framework for SMS program cost estimation was revealed. The study used activity based costing principles to develop SMS cost estimation tools that could be used by decision makers prior to SMS program implementation. Three recommendations were offered for professional practice: (a) rulemaking (regulatory) improvements that will support the quality of data available for research, (b) improvements to guidance material that will support SMS program strategies, and (c) information technology (IT) improvements that will support future analysis of benefits of SMS programs. Four recommendations for future research were offered: (a) links of safety initiatives to business advantage, (b) barriers to the collection of financial data, (c) case studies for empirical evidence of program costs, and (d) theoretical development.
|School Location:||United States -- Arizona|
|Source:||DAI-A 74/09(E), Dissertation Abstracts International|
|Subjects:||Business administration, Management, Organizational behavior|
|Keywords:||Accidents, Aviation safety management, Costs, Decision support systems, Quality|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be