Dissertation/Thesis Abstract

Employee Engagement Construct and Instrument Validation
by Witemeyer, Hazen Allison, E.D.B., Georgia State University, 2013, 149; 3560653
Abstract (Summary)

Employee engagement is a relatively new construct in academic literature and an increasingly popular idea in practice. Proponents of employee engagement claim a strong positive relationship between engagement and business success, both at the firm and individual levels, and outcomes including retention, productivity, profitability, and customer loyalty and satisfaction. Despite numerous academic and practitioner publications on employee engagement, no consistently-accepted conceptualization of the construct or its sub-dimensions exists, and there is an ongoing debate regarding whether the employee engagement construct is a new idea or a re-hashing of old ideas. Similarly, no consistently-accepted tool to measure employee engagement exists. In the absence of consistent conceptualization and measurement, relationships between employee engagement and its antecedents and outcomes cannot be empirically tested. Drawing on prior literature and practitioner interviews, the present study defines employee engagement as an attitude towards one’s work at one’s company, comprising feelings of vigor, dedication, and absorption; cognitive appraisals of psychological empowerment; and motivation to act, both within role and extra role, in the service of the organization’s goals. In addition, the present study validates a self-report instrument to measure this conceptualization of employee engagement, using construct and scale validation procedures accepted in marketing and information systems literature.

Indexing (document details)
Advisor: Ellen, Pamela Scholder
Commitee: Gallivan, Michael, Straub, Detmar
School: Georgia State University
Department: Business
School Location: United States -- Georgia
Source: DAI-A 74/08(E), Dissertation Abstracts International
Subjects: Behavioral psychology, Management, Communication, Occupational psychology
Keywords: Employee engagement, Employee motivation, Engagement scale, Human resources, Instrument validation, Psychological empowerment
Publication Number: 3560653
ISBN: 9781303069109
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