The Joint Commission's National Patient Safety Goals are focused on promoting accurate communication among the healthcare team and high-quality, safe patient care. Nurses are very instrumental in the implementation and achievement of these goals. Organizations that aim to retain and recruit nurses focus on nurse satisfaction; communication is related to satisfaction. The purpose of this project was to determine whether nurse satisfaction was impacted when a standard, structured handoff report that supported clear communication was utilized. The project involved education to standardize the process and flow of the handoff report, followed by a comparison of two groups: one that utilized the new tool and one that utilized various forms of the handoff report. It was hoped that education and implementation of a standard handoff report that provides more accurate information and discussion of the plan of care at the bedside would increase nurse satisfaction on the general pediatric units.
|Commitee:||Kalowes, Peggy, Whaley-Welty, Lynne|
|School:||California State University, Long Beach|
|School Location:||United States -- California|
|Source:||MAI 51/05M(E), Masters Abstracts International|
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