Dissertation/Thesis Abstract

The Impact of Telecommuting Intensity on Employee Perception Outcomes: Job Satisfaction, Productivity, and Organizational Commitment
by Nyaanga, Solomon G., Ph.D., Stevens Institute of Technology, 2012, 219; 3557296
Abstract (Summary)

This research investigates the impact of telecommuting intensity (hours worked/week from home) on worker perceived outcomes such as job satisfaction, productivity, organizational commitment. Data was collected and analyzed from a large U.S. Federal Department. The conceptual research model and design include three key mediating variables, one moderating variable and several control variables that are important in testing and predicting the hypothesized relationships. The teleworker's perceived sense of autonomy, work-life balance and relationships with managers and fellow workers were posited to act as mediating variables between telecommuting intensity and the outcome variables. Multiple regression analysis was the main technique used to test the model. The results of the study reveal that telecommuting intensity is positively related to the productivity of individual workers. However, no significant direct relationship was found between telecommuting intensity and either job satisfaction or organizational commitment. On the other hand, significant positive and negative relationships were found to exist between the mediating variables and the outcome variables of Productivity, Job Satisfaction and Organizational Commitment. The findings from this study will contribute to the telecommuting literature and provide some much needed insights into best practices for implementing and managing telecommuting programs.

Indexing (document details)
Advisor: Stohr, Edward
Commitee: Barrese, Anthony, Morabito, Joseph, Reilly, Richard
School: Stevens Institute of Technology
Department: Howe School of Technology Management
School Location: United States -- New Jersey
Source: DAI-A 74/08(E), Dissertation Abstracts International
Subjects: Management, Information Technology
Keywords: Employee, Job satisfaction, Organizational commitment, Productivity, Telecommuting intensity
Publication Number: 3557296
ISBN: 978-1-303-00252-6
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