This research investigates the impact of telecommuting intensity (hours worked/week from home) on worker perceived outcomes such as job satisfaction, productivity, organizational commitment. Data was collected and analyzed from a large U.S. Federal Department. The conceptual research model and design include three key mediating variables, one moderating variable and several control variables that are important in testing and predicting the hypothesized relationships. The teleworker's perceived sense of autonomy, work-life balance and relationships with managers and fellow workers were posited to act as mediating variables between telecommuting intensity and the outcome variables. Multiple regression analysis was the main technique used to test the model. The results of the study reveal that telecommuting intensity is positively related to the productivity of individual workers. However, no significant direct relationship was found between telecommuting intensity and either job satisfaction or organizational commitment. On the other hand, significant positive and negative relationships were found to exist between the mediating variables and the outcome variables of Productivity, Job Satisfaction and Organizational Commitment. The findings from this study will contribute to the telecommuting literature and provide some much needed insights into best practices for implementing and managing telecommuting programs.
|Commitee:||Barrese, Anthony, Morabito, Joseph, Reilly, Richard|
|School:||Stevens Institute of Technology|
|Department:||Howe School of Technology Management|
|School Location:||United States -- New Jersey|
|Source:||DAI-A 74/08(E), Dissertation Abstracts International|
|Subjects:||Management, Information Technology|
|Keywords:||Employee, Job satisfaction, Organizational commitment, Productivity, Telecommuting intensity|
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