Dissertation/Thesis Abstract

The effectiveness of password restrictions and mnemonics on memory of older adults
by Hills, Martina Marie, M.S., California State University, Long Beach, 2012, 99; 1522230
Abstract (Summary)

Accessing online bank accounts, e-mail, e-commerce, or social networking services typically requires a username and password. Accessing Internet accounts can provide convenient services to all adult users, regardless of age. However, little research has taken older adults into consideration when designing password requirements. Older adults show cognitive decline in memory, which can make the task of remembering passwords especially difficult. However, older adults experience less difficulty in memory for familiar pictures, making the use of pictures an ideal candidate for cuing passwords. Participants in this study were asked to generate passwords for five different fictitious online accounts using a text-based or image-based mnemonic technique. We found that older adults were less likely to forget passwords that were generated using image-based mnemonic technique compared to the text-based one, implying that pictures can be used as cues for password recall for older adults.

Indexing (document details)
Advisor: Vu, Kim-Phuong L.
Commitee: Strybel, Thomas Z., Thorpe, Elaine M.
School: California State University, Long Beach
Department: Psychology
School Location: United States -- California
Source: MAI 51/05M(E), Masters Abstracts International
Subjects: Psychology, Cognitive psychology, Computer science
Publication Number: 1522230
ISBN: 978-1-267-97717-5
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