Despite the vast research and scholarship on leaders with narcissistic traits and tendencies, little research has focused on the impact these leaders have on group communication. This thesis uses an ethnographic research methodology to explore a group under destructive narcissistic management. Karl Weick's (1995) theory of organizational sensemaking is used to examine the affected group's communication. The study was conducted from a phenomenological perspective of the group's lived experience. Kierkegaard's theory of communication is also applied to learn how the group made sense of was happening to them during a period of substantial change (Anderson, 1963). The results show that the group sensed a distinct difference between what was communicated to them directly and what they understood from the experience of working under narcissistic management. These findings have significance as they provide an opportunity for understanding the combined impact of communication and action on how employees make sense of being a part of an organization.
|Advisor:||Cunningham, Carolyn, Osborne, Diana|
|Commitee:||Caputo, John, Crandall, Heather, Shlossberg, Pavel|
|Department:||Communication and Leadership|
|School Location:||United States -- Washington|
|Source:||MAI 51/05M(E), Masters Abstracts International|
|Subjects:||Management, Communication, Organizational behavior|
|Keywords:||Narcissism, Organizational communication, Sensemaking|
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