This study evaluates successful organization development (OD) and change initiatives in Anglophone West African Countries (AWA) from 1991 to 2011 using the case meta-analysis methodology. It posits that despite the longstanding problems, failures, and management challenges AWA countries have faced over the years, there are success stories. For this dissertation, a pool of such successful case studies is analyzed in order to identify their levels of success and make recommendations for sustained success.
Findings reveal extremely high levels of success in all five AWA countries. For instance, Ghana’s overall success rate is estimated to be 99.2%, Sierra Leone’s 96.7%, The Gambia’s 93.3%, Liberia’s 93%, and Nigeria’s 89%.
Key success factors identified in all the 220 case studies accessed for evaluation in this research are (1) knowledge of the beliefs, expectations, assumptions, concerns, and hopes and its effective utilization in relationship building, design, and implementation of change programs; (2) empowerment (capacity building) of people to effectively participate by contributing to the decision making process, and design and implementation of change programs; and (3) assistance to people in reflecting on their local practices, identifying those that hinder progress, and finding ways of improving them.
The normative values and ethics of OD extensively written about by experts in the field served as a standard of measure for local practitioners. They also played a key role in bringing about success in change initiatives.
Ideas utilized to develop a proposed Sankofa—Multigenerational Knowledge Repository Model for the development of the field in AWA is the key success factors identified from the case studies.
The dissertation concludes with implications for consultants and practitioners in the field and suggestions for future research.
|Advisor:||Sorensen, Peter F.|
|School Location:||United States -- Illinois|
|Source:||DAI-A 74/06(E), Dissertation Abstracts International|
|Subjects:||Behavioral psychology, Management, Organizational behavior|
|Keywords:||Anglophone West Africa, Empowerment, Organization development|
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