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Employee motivational programs consist of extrinsic and intrinsic motivators. This project showed the impact the use of intrinsic reward systems had on employee feelings of satisfaction and increased performance. The study was conducted with an organization that supports developmentally disabled adults. The focus was to improve medication administration practices by decreasing the number of medication errors made by employees. The data utilized to conduct this study consisted of pre- and post-intervention employee interviews, database information, and application of intrinsic approaches with employees. The conclusion showed that there was a significant decrease in errors after intrinsic management practices were implemented. The findings also revealed that an increase in teamwork and job satisfaction were additional positive results of the project.
Advisor: | Lacey, Miriam |
Commitee: | |
School: | Pepperdine University |
Department: | Organizational Development |
School Location: | United States -- California |
Source: | MAI 51/02M(E), Masters Abstracts International |
Source Type: | DISSERTATION |
Subjects: | Management, Organizational behavior |
Keywords: | Employee motivation, Extrinsic reward, Intrinsic reward, Job performance, Nonmonetary rewards, Team work |
Publication Number: | 1516340 |
ISBN: | 978-1-267-54103-1 |