The Rapid Response Team (RRT) is a formally structured team that responds to nurses' concerns when there is a patient alert. For unknown reasons, registered nurses (RNs) are not calling the RRT consistently when critical changes in a patient's condition occur. This study examines identified barriers that might stop or hinder RNs from calling the team. In addition, the study explores the key points around RRT activation from nurses' perspectives.

Results of participant input in the study reveal that knowledge deficit, demoralization and embarrassment, RRT membership, program knowledge, and work load are the major factors that may influence an RN's decision to call the RRT. On the other hand, study participants reveal more consistent RRT use can be achieved through staff education about patient assessment, critical thinking, the RRT program, and improving stall interpersonal skills.