Dissertation/Thesis Abstract

A correlational study of perceived transformational leadership styles and job satisfaction among social workers
by Sullivan, Edna M., Ph.D., University of Phoenix, 2012, 193; 3514795
Abstract (Summary)

The increase of turnover in the social work profession poses a crisis in the United States, which could result in social workers’ inability to provide high quality care to clients. The purpose of the quantitative study was to investigate the relationship between the level of job satisfaction of social workers and supervisors’ transformational leadership style. Herzberg, Mausner and Snyder (1959) dual-theory of motivation, and Maslow’s hierarchy of need theory (1954) provided the theoretical framework for the research. The independent variables were (a) Idealized Influence Attributed (IIA), (b) Idealized Influence Behavioral (IIB), (c) Inspirational Motivation (IM), (d) Intellectual Stimulation (IS), and (e) Individualized Consideration (IC). The dependent variable was job satisfaction. The study required implementation of a composite survey consisting of the Multi-factor Leadership Questionnaire (MLQ), the Job in General (JIG) questionnaire, and a Demographic Questionnaire. One hundred thirty seven social workers participated in the study. The participants were members of the New Social Worker Magazine online community. The ages ranged from 18 to 60. The majority were females 106 (77.4%), and 30 (21.9%). One participant did not complete the demographic section of the survey. The findings of the quantitative study using the Pearson’s Product Moment assessed the bi-variate relationship between the job satisfaction and the five leadership variables. The study results indicated a statistical significant correlation between supervisors’ transformational leadership styles and social workers’ job satisfaction. Transformational leaders could attain a more positive influence on social workers job satisfaction and achieve a level of effectiveness in recruiting and retaining qualified individuals in the social work profession.

Indexing (document details)
Advisor: Robinson, Carlton L.
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-A 73/10(E), Dissertation Abstracts International
Subjects: Management
Keywords: Job satisfaction, Leadership styles, Social workers, Transformational leadership
Publication Number: 3514795
ISBN: 978-1-267-37503-2
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