Intellectual capital can generate value to organizations and improve the performance of the organizations. To understand the relationship between intellectual capital and the performance of organizations, a quantitative correlational study was conducted to analyze the relationship between intellectual capital and the performance of banks in Indonesia. The intellectual capital data were collected from a survey to the banks' executives/managers. Intellectual capital was also calculated from the banks' financial data. The performance measure of the banks was the return on assets, which was calculated from the banks' financial reports.
This study used statistical methods such as correlation and regression to analyze the data and investigate the relationships and interactions between the intellectual capital and the performance of the banks. The correlation analysis used both parametric (Pearson Product Moment) and non-parametric (Kendall and Spearman Rank) methods. The regression analysis used both simple and multiple linear regression methods to find the interactions between return on assets and intellectual capital and between return on assets and all components of intellectual capital.
The result indicated a moderate positive relationship between intellectual capital and the performance of banks. Each components of intellectual capital also had moderate positive relationship with the banks' return on assets. Therefore, banks and other organizations should increase intellectual capital to improve the performance of the organizations. Organizations can focus on which component of the intellectual capital that most affects the organizations.
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 73/08(E), Dissertation Abstracts International|
|Keywords:||Banking industry, Indonesia, Intellectual capital|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be