Dissertation/Thesis Abstract

A phenomenological exploration of nurses' perceptions of the effect of electronic documentation on healing relationships
by Bradley, Sharon Lee, D.H.A., University of Phoenix, 2011, 154; 3506882
Abstract (Summary)

The qualitative phenomenological study was an exploration of nurses’ perceptions of the effect of information technology on healing relationships between nurses and patients. Extensive advancements in health care information technology have developed over the last decade, and have affected the health care environment. The increased time and attention to electronic documentation requirements creates the potential to interfere with healing relationships between nurses and patients. A purposive sample of 18 Registered Nurses voluntarily participated in face-to-face interviews to respond to open-ended questions regarding the topic. Moustakas’ modified van Kaam method (1994) was used for the resulting data analysis. Four themes emerged from the analysis: (a) information technology, through ready availability of real time patient health information, increases patient safety, facilitates trust, and strengthens nurse-patient relationships; (b) trust promotes healing and is an important factor in nurse-patient relationships; (c) patients need to feel cared for; and (d) nurses’ use of information technology should not diminish caring behaviors. Knowledge gained from this study could serve as an impetus for health care leaders to modernize workplaces and remove barriers that potentially weaken nurse-patient relationships. Replication of the research using different demographics is recommended to explore perceptions of generational populations and geographic culture differences.

Indexing (document details)
Advisor: Lieberman, Carol
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-B 73/08(E), Dissertation Abstracts International
Subjects: Information Technology, Nursing
Keywords: Caring, Electronic documentation, Nurse-patient relationship
Publication Number: 3506882
ISBN: 978-1-267-30739-2
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